Customer Service

Hire a Community Manager

A thriving brand community that drives loyalty and growth. Customers turned into advocates through authentic interaction, events, and strategic programming.

Up to 82% savings

Remote

Full-time

Salary Intelligence

Monthly rates · USD · Based on market data

Junior

1–2 years experience

🌎 LatAm Save 72%

$1,000/mo

🇵🇭 Philippines Save 82%

$600/mo

🇿🇦 South Africa Save 76%

$850/mo

versus

🇺🇸 U.S. Average

$3,500/mo

Most Hired

Mid-Level

3–4 years experience

🌎 LatAm Save 72%

$1,400/mo

🇵🇭 Philippines Save 82%

$900/mo

🇿🇦 South Africa Save 76%

$1,200/mo

versus

🇺🇸 U.S. Average

$5,000/mo

Senior

5+ years experience

🌎 LatAm Save 72%

$2,000/mo

🇵🇭 Philippines Save 82%

$1,400/mo

🇿🇦 South Africa Save 76%

$1,750/mo

versus

🇺🇸 U.S. Average

$7,000/mo

Role overview

What does a Community Manager do?

The strongest brands don't just have customers—they have communities. Marco's Community Managers build, moderate, and grow online communities that drive engagement, loyalty, and organic growth. From Slack groups and Discord servers to social media communities and Circle forums, they create spaces where your customers connect with each other and your brand, generating content, referrals, and valuable product feedback.

What does a remote community manager do? They build and manage community platforms (Slack, Discord, Circle, Facebook Groups), create engagement programming and event calendars, moderate discussions, identify and nurture brand advocates, organize virtual events and AMAs, and track community health metrics including growth, engagement, and sentiment. A remote community manager costs $900–$1,400/month through Marco versus $5,000/month for a U.S.-based hire.

What They'll Do

Key Responsibilities

The day-to-day work your Community Manager will own.

What They'll Bring

Skills & Qualifications

Core Tools & Technologies

Skills

Qualifications

Common Questions

Frequently Asked Questions

A Community Manager builds and nurtures online communities across social platforms, forums, and brand channels — driving engagement, moderating content, and turning followers into advocates. They typically work with Zendesk, Intercom, Freshdesk, HubSpot Service Hub, and live chat platforms, and are responsible for delivering measurable results that directly impact your business goals.

In the U.S., a Community Manager typically costs $5,000/month. Through Marco, you can hire a Community Manager from Latin America for $1,400/month, the Philippines for $900/month, or South Africa for $1,200/month — saving up to 82% while getting the same quality of work.

A Community Manager should have strong proficiency in social media platforms, community engagement tactics, content creation, analytics, and conflict moderation. Strong writing skills and genuine enthusiasm for building relationships are essential. Marco's vetting process tests for these skills plus English fluency, communication ability, and remote work readiness before matching candidates to your team.

Hiring a remote Community Manager through Marco lets you provide 24/7 customer coverage across time zones, with native or near-native English speakers who reduce response times and boost CSAT scores. Remote Community Managers also offer scheduling flexibility — many work US hours — and Marco handles vetting, onboarding, and ongoing support so you can focus on results, not recruitment.

Marco matches you with a pre-vetted Community Manager in as little as one week. Share your role requirements, review curated candidate profiles, conduct interviews with your top picks, and onboard your new hire — all with Marco's support. Every candidate is screened for technical skills, English proficiency, and cultural fit before you ever see their profile.

How It Works

Hire in 4 Simple Steps

From discovery call to hire in as little as three weeks.

Discovery Call

Marco's recruiters learn your company culture, role needs, and goals.

Recruit & Match

We send 2–3 pre-vetted candidates from our rigorously screened talent pool.

Meet Your Hire

Conduct video interviews. We handle scheduling, prep, and coordination.

Onboard & Scale

Your hire starts with Marco's elite training. Add more team members anytime.

Ready to hire a Community Manager?

Get matched with pre-vetted candidates in as little as one week. Save up to 70% compared to U.S. hiring.

Book A Call

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