A Fast-Growing Sales Team Needed an Operational Backbone

DSLR Pros is one of the leading enterprise drone dealers in the United States. Founded in 2012 as a camera equipment retailer, the company became one of DJI's first distributors — and in 2014 became the first dealer to integrate a FLIR thermal camera on a DJI Phantom drone. Today, DSLR Pros is a DJI Enterprise Gold Partner serving police departments, fire departments, search and rescue teams, utilities, agriculture operations, and construction firms with mission-ready drone systems, training, and consulting.

The company was growing quickly. Its sales team was closing larger enterprise deals and expanding its dealer network — but the operational backbone supporting that growth hadn't kept pace. Purchasing accuracy, sales data integrity, and production timelines all needed dedicated, detail-obsessed attention.

Drew Nilon, COO, needed an Operations Coordinator who could serve as the bridge between the company's directors and the day-to-day execution of their business goals — someone organized, proactive, and comfortable operating across purchasing, sales support, and production in a fast-moving environment.

Hiring for that role domestically meant a five-figure premium for a position that, above all, demanded reliability, precision, and strong communication — qualities that don't depend on a zip code.

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Marco Placed an Operations Coordinator Who Became the Engine of the Sales Team

Marco sourced and placed an Operations Coordinator whose executive concierge background stood out immediately during vetting — a career built on anticipating needs, communicating clearly, and executing flawlessly under pressure.

He came pre-vetted through Marco's rigorous screening process, which includes C2-level English verification, skills assessments, personality testing, and a proprietary onboarding program with AI tool training. From first conversation to signed offer, the placement took roughly three weeks — and he was embedded into DSLR Pros' operations shortly after.

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A Stronger Sales Engine — at a Fraction of the Cost

Sales Team Support That Wins Clients

The Operations Coordinator quickly became a key part of how DSLR Pros' sales organization functions — streamlining the workflows that help the sales team win and serve more clients, from purchase order accuracy to shipment coordination and dealer communications. Reps spend more time selling because the operational details are handled.

Structure Leadership Can Rely On

He brought new rigor to sales data integrity and production timelines, giving leadership clearer visibility into day-to-day operations. As the bridge between directors and execution, priorities get translated into action without bottlenecks.

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Why It Worked

Ops is a force multiplier for sales. DSLR Pros didn't hire another rep — they hired the person who makes every rep more productive. Tight purchasing, clean data, and reliable timelines translate directly into more clients won and served.

The right background beats the obvious one. An executive concierge background isn't the standard résumé for an ops role — but the underlying skills (anticipation, precision, communication) were exactly what the position demanded. Marco's vetting surfaced that fit.

Speed without compromise. From first conversation to signed offer in roughly three weeks — with a hire who came through C2 English verification, skills testing, and Marco's AI-tools onboarding, ready to contribute from day one.

Savings that scale. At $25,000 per year against an $85,000 domestic equivalent, DSLR Pros strengthened its operations while cutting payroll cost for the role by 71% — $60,000 saved every year.